Name of Course:       Managing Projects and Leading People

Course number:            2169-JTC811

Description

This course is a case study based, interactive and hands-on project management experience.  Attendees will gain project management knowledge by actually managing and controlling a project from start to finish, from meeting with the customer, defining the scope and creating a project plan, to controlling the project while in progress and eventually closing down the project. The course covers tools for all of the project management process groups and also looks at team dynamics and conflict resolution in a project environment.

Target Audience

Project managers and project participants who need a solid foundation for planning and executing a project and building an effective team.

Pre-requisites:          None

Duration:                    Two days

PDUs:                         16 PDUs

Objectives

	Learn and use a simple, repeatable Project Management Process
	Use a set of tools and templates designed to support this process
	Review and discuss industry standards for project management from the Project Management Institute ® (PMI)
	Build a cohesive project team
	Deal with project conflicts
	Gain customer support/commitment
	Review and understand estimation techniques
	Establishing project communication and status reporting
	Understand the use of Earned Value in progress reporting

Instructional Methods

Lecture, group discussions, individual practices and case studies teach and reinforce project management and leadership concepts.

Topics Covered:

	Introduction Review course objectives and agenda Team Development Model Team building/Kick-off meeting
	Project Methodology PMI Overview 5 Step Project Methodology based on PMI Integrating Project Process with the Product Development Life Cycle Components of a Project Plan Develop a project charter
	Scope Stakeholder Analysis Definition of Project Management terms Review what is part of the scope statement Techniques to create a WBS Create scope statement and WBS for Case Study
	Network diagram and Schedule Estimating techniques Dependencies Critical Path and techniques to reduce it Gantt chart and milestones Create dependencies and layout a Gantt chart for Case Study
	Resource Plan Roles and Responsibilities Skills evaluation Gaining commitment for resources Complete Roles and Responsibility matrix Coaching skills for the project manager
	Communication Plan Purpose Components Techniques for communication
	Conflict Management Sources of conflict Conflict resolution techniques Difficult conversations
	Risk Management The risk process High level Risk assessment Detail Risk Assessment Risk responses Risk monitoring Create a Risk Plan
	Project Control Metrics Plan vs. Actual Significant variances Root cause analysis Corrective actions Status reporting using Earned Value
	Change Control and Configuration Management A formal process Change Control Board
	Close-Down Key things to remember Lessons learned