Name of Course: Determining Project Requirements
Course Number: 2169-JTC911
Description:
This interactive seminar targets professionals who want to improve their ability to translate customer needs into project requirements. Using a case study approach combined with pre-defined checklists and templates, the course explores different categories of requirements and which requirements gathering techniques work best for different stakeholders and types of projects. Participants learn to frame the project by documenting the business need and by ensuring the project is traceable to this need. A plan is created for the activities needed during the requirements phase of the project with a special focus on user profiling. Students practice both customer interviewing and Joint Application Development (JAD), as well as review different modeling techniques that help to capture project requirements. This program has been reviewed and approved by the International Institute of Business Analysis (IIBA®) and covers the IIBA® knowledge areas of Enterprise Analysis, Requirements Management and Planning, and Requirements Gathering.
Target Audience:
Project team members who participate in the requirements gathering process. Class has a focus on those individuals who gather requirements in a multi-stakeholder environment, where facilitated sessions might be used.
Pre-Requisites:
Exposure to requirements gathering within a project environment.
Duration: Two days
PDUs: 16 PDUs
Objectives:
- Understand the role of a business analyst
- Define what requirements are
- Identify prerequisites to requirements
- Review Pros and Cons with various requirement gathering techniques
- Review ways to prioritize and select requirements
- Understand what JAD (Joint Application Design) is and when to use it.
- Plan and conduct a JAD session.
Instructional Methods:
Includes a mix of lecture, discussions, individual practices, case studies and the planning and delivery of an actual JAD session.
Topics Convered:
Introduction
- Review course objectives and agenda
- Difficulties gathering requirements
- The role of the Business Analyst
Definitions of terms
- What are requirements
- The International Institute of Business Analysis and their standards
Enterprise analysis
- Understanding the business
- Understanding the scope of the project
Requirements Planning and Management
- The role of the Business Analyst
- Key activities
Requirements Gathering
- Approaches
- Types of requirements
- Organizing requirements
- Requirements prioritization
Methods to gather requirements
- Interviews
- Prototypes
- Surveys
- Job shadowing
- Facilitated sessions (JAD)
JAD roles
- Facilitator
- Scribe
- Other participants
Modeling techniques
- Swim lanes
- Use cases
- Functional decomposition
- Entity Relationship Diagrams
- Data Flow Diagrams
- State Transition Diagram
Facilitation techniques
- Characteristics
- Problem participants
JAD sessions
- Prepare and plan session
- Execute JAD session
Summary
- What to do next
- Course evaluations