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Name of Course:        Determining Project Requirements

Course number:             2169-JTC911

Description

This interactive seminar targets professionals who want to improve their ability to translate customer needs into project requirements. Using a case study approach combined with pre-defined checklists and templates, the course explores different categories of requirements and which requirements gathering techniques work best for different stakeholders and types of projects. Participants learn to frame the project by documenting the business need and by ensuring the project is traceable to this need. A plan is created for the activities needed during the requirements phase of the project with a special focus on user profiling.  Students practice both customer interviewing and Joint Application Development (JAD), as well as review different modeling techniques that help to capture project requirements. This program has been reviewed and approved by the International Institute of Business Analysis (IIBAŽ) and covers the IIBAŽ knowledge areas of Enterprise Analysis, Requirements Management and Planning, and Requirements Gathering.

 

Target Audience

Project team members who participate in the requirements gathering process. Class has a focus on those individuals who gather requirements in a multi-stakeholder environment, where facilitated sessions might be used.

Pre-requisites         

Exposure to requirements gathering within a project environment.

Duration:                    Two days

PDUs:                         16 PDUs

Objectives 

 

bulletUnderstand the role of a business analyst
bulletDefine what requirements are
bulletIdentify prerequisites to requirements
bulletReview Pros and Cons with various requirement gathering techniques.
bulletReview ways to prioritize and select requirements
bulletUnderstand what JAD (Joint Application Design) is and when to use it.
bulletPlan and conduct a JAD session.

 

Instructional Methods

Includes a mix of lecture, discussions, individual practices, case studies and the planning and delivery of an actual JAD session.

Topics Covered:

bulletIntroduction
bulletReview course objectives and agenda
bulletDifficulties gathering requirements
bulletThe role of the Business Analyst
bulletDefinitions of terms
bulletWhat are requirements
bulletThe International Institute of Business Analysis and their standards
bulletEnterprise analysis
bulletUnderstanding the business
bulletUnderstanding the scope of the project
bulletRequirements Planning and Management
bulletThe role of the Business Analyst
bulletKey activities
bulletRequirements Gathering
bulletApproaches
bulletTypes of requirements
bulletOrganizing requirements
bulletRequirements prioritization
bulletMethods to gather requirements
bulletInterviews
bulletPrototypes
bulletSurveys
bulletJob shadowing
bulletFacilitated sessions (JAD)
bulletJAD roles
bulletFacilitator
bulletScribe
bulletOther participants
bulletModeling techniques
bulletSwim lanes
bulletUse cases
bulletFunctional decomposition
bulletEntity Relationship Diagrams
bulletData Flow Diagrams
bulletState Transition Diagram
bulletFacilitation techniques
bulletCharacteristics
bulletProblem participants
bulletJAD sessions
bulletPrepare and plan session
bulletExecute JAD session
bulletSummary
bulletWhat to do next
bulletCourse evaluations